Çerez Politikası

This Cookie Policy and Information Notice (the “Policy”); sets out the principles regarding the use of cookies on the ‘’www.shillaotel.com’’ website (the “Website”) managed by Shilla Hotel (“Shilla Hotel”) and belonging to Shilla Hotel, and, since we operate the Website in our capacity as data controller as Shilla Hotel, contains statements and explanations regarding the purposes of data processing, data categories, the methods of collecting data and their legal grounds, to whom and for what purposes the data may be transferred, the data processing period, and your rights regarding your data.

1. What Data Is Processed by Shilla Hotel?

Shilla Hotel is authorized to process general and special categories of data that do not require explicit consent, with the explicit permission of the data subject and in the cases specified in Articles 5 and 6 of the Law.

2. What Are Cookies?

Cookies are small text files created on the user's device by a website, containing data in the form of name-value pairs. Throughout your visit to the website, they store your usage habits and preferences in your browser. Cookies are used to improve the user experience and save time. Cookies created by a website are stored through the web browser used to access the site, and the information contained in the cookies can only be accessed remotely by websites served under the domain name that created the cookie (for example, site.com) and as long as you use the same browser.

Cookies are an important part of modern web technologies, and their basic functions include remembering the visitor's preferences and recognizing the device. Almost all websites use cookies.

3. What Are the Types of Cookies?

Cookies created by the visited website and readable only by that website are called first-party cookies. If the content presented on the visited site can be provided through different domain names (for example, viewing content from a video platform through a social media site), each domain name may create separate third-party cookies.

4. What Are the Purposes of Processing Personal Data by Shilla Hotel?

The main purposes of using cookies on our Website are as follows:

a) To improve the performance of the Website, to offer new features, and to personalize existing features according to user preferences;

b) To ensure that the various features and functions of our website work smoothly (for example, keeping the session open, adding dynamic content, etc.);

c) To analyze how our website is used by our visitors; to collect general information such as the most clicked links, the most visited pages, and error messages encountered, to analyze this data, to correct faulty pages, to improve the site, or to remove or improve pages that are not preferred;

d) To determine how you became aware of the Website;

e) To generate traffic statistics;

f) To offer you personalized product and service opportunities such as internet advertising, targeting and retargeting, cross-selling, campaigns, offers, and product/service advertisements, and to make recommendations according to your preferences.

Cookies are not used for purposes other than those specified in this Policy, and all operations are carried out in accordance with data protection legislation.

5. What Are the Types of Cookies?

6. How to Manage Cookies?

Most browsers offer the ability to view, manage, delete, and block cookies on websites. If you clear all cookies, all the preferences you have set will be deleted. There is also an option not to store cookies at all; however, when this feature is enabled, cookies must be present on your device.

Guides on how to control cookies in browsers are provided below:

Google Chrome Cookie Management

Mozilla Firefox Cookie Management

Apple Safari Cookie Management

Microsoft Internet Explorer Cookie Management

Adobe Cookie Management

In addition, most browsers allow you to do the following:

1. View and delete saved cookies;
2. Block all cookies;
3. Block cookies from specific sites;
4. Delete all cookies when the browser is closed;
5. Block third-party cookies.

7. Measures Taken for the Protection of Personal Data and the Manner in Which Data Is Stored

Shilla Hotel, in line with the conditions specified in the Law and in this Policy, takes all necessary technical and administrative measures to protect personal data, to prevent its unlawful processing and access, and to prevent data leaks, and has the necessary audits carried out in a timely and complete manner.

Your personal data will not be used outside the specified purposes and scope, will be processed by taking all necessary information security measures, and will be stored for the legal retention periods or, if no such period is stipulated, for the period required by the purpose of processing. At the end of this period, your personal data will be deleted, destroyed, or removed from Shilla Hotel's data flows through anonymization methods.

8. Parties to Whom Personal Data May Be Transferred

Personal data processed by Shilla Hotel, limited to the purposes specified in this information notice and in accordance with Articles 5 and 6 of the law, may be transferred to;

1. Türk Telekomünikasyon Anonim Şirketi and Türk Telekomünikasyon group companies;
2. Companies we have authorized that operate on behalf of our company, and our representatives;
3. Regulatory and supervisory authorities, and public institutions and organizations expressly authorized by law to request personal data;
4. Business partnerships, supplier and contractor companies, banks, credit risk and finance institutions, and other real or legal persons in line with the specified purposes;
5. Tax and similar advisors, persons required in legal proceedings, public institutions and organizations, and other persons to whom we provide consultancy services, including third parties from whom we receive consultancy, and, in this context, business partners, third parties from whom we receive services, and authorized persons and organizations.

Your personal data is in no way transferred abroad by Shilla Hotel. In domestic transfer processes, where necessary, your explicit consent for the transfer will be obtained separately.

9. Retention Period of Personal Data
Shilla Hotel stores personal data for the period required by the processing purposes specified in this information notice and by taking into account the statute of limitations periods specified in the Law and the relevant legislation. Upon the expiry of these periods, personal data will be deleted or destroyed in accordance with the Law.

10. What Are Your Rights as a Data Subject?

Under the Law, you may contact Shilla Hotel at any time to obtain information on the following matters;

1. To learn whether your personal data is being processed;
2. To learn the purpose of processing the data and whether it is used in accordance with that purpose;
3. To know the identity of the third parties to whom the personal data is transferred;
4. To request the correction of incomplete or inaccurately processed data and, if the conditions are met, to request the deletion of the data; and also to request that this operation be notified to the third parties to whom the personal data has been transferred;
5. To object to the occurrence of a result against oneself as a consequence of the analysis of the processed data exclusively by automated systems;
6. To claim compensation for damages in the event of suffering damage due to unlawful processing;
7. To request the deletion or destruction of personal data in the event that the reasons requiring its processing cease to exist, even though the personal data has been processed in accordance with the law.

You may submit your requests regarding these rights through a notary or by other methods determined by the Personal Data Protection Board, or send them to the e-mail address ‘’info@shillaotel.com’’. Your requests will be responded to as soon as possible and, in accordance with the law, within thirty (30) days at the latest. However, in the event that the operation requires an additional cost, Shilla Hotel reserves the right to charge a fee in accordance with the Law, based on the tariff determined by the Personal Data Protection Board.

11. Would You Like More Information About Cookies and Our Cookie Policy?

Visitors who would like more detailed information about cookies are advised to visit https://www.aboutcookies.org. (in English).

If you would like more information about our cookie policy, you may contact us via the “Contact Us” page or through the e-mail address stated above.